Feature Requests

Currently, ClickFunnels enables sellers to send out payment invoices to customers, but there is no straightforward way for customers to update their credit card information on file through these invoices. This limitation poses a challenge when dealing with subscription payments, installment plans, or any scenario where a customer's saved payment method has expired or needs to be changed. Feature Proposal: Introduce a feature that allows sellers to send an email to customers containing a secure link to a portal where they can update their credit card or payment information on file. This portal should be user-friendly and ensure the security of sensitive financial data. Benefits: Improved Payment Collection: Facilitates timely payments by making it easy for customers to update their payment methods, reducing failed transactions due to expired or invalid cards. Enhanced Customer Experience: Provides a convenient way for customers to manage their payment information without the need for direct seller intervention or complicated processes. Increased Retention and Revenue: Minimizes payment-related churn by addressing one of the common reasons for subscription cancellations or missed payments. Use Case: A seller offers a product with installment payments. A customer's credit card on file expires, leading to missed payments. With this feature, the seller can send an email prompting the customer to update their payment information through a secure portal, ensuring the remaining installments are paid without further issues.

I would like to be able to use other services such as Stripe, Square, and Paypal directly. There are too many issues using Payments AI to list here, but mainly I am not happy with their service, they're slow to resolving issues, the interface is not user friendly, and they offer very limited features compared to other services. Please provide us with more options. I do not want to pay the extra 1% fee just to go through Payments AI's gateway so I can go somewhere else. That doesn't make sense and the extra fee hurts small businesses like me.

Other eCom platforms have robust settings to set up tax rates globally on a country-by-country basis – see Shopify's settings attached. Right now, ClickFunnels has the option to collect US sales tax using the "taxable" checkbox on the Product Page and the settings in Payments AI, but that is for the US only. This is a critical missing feature for selling internationally, which I'll illustrate with 2 examples. (1) A US company selling a product to a buyer in Germany should collect German VAT, otherwise the Customer will have to pay VAT when the product is imported into Germany, which isn't an ideal customer experience. (2) A German company selling to customers locally would need to collect German VAT. If they sell to other EU countries, they would need to collect the VAT % applicable in those countries. Right now, the lack of this feature makes it extremely inconvenient for companies in the EU to switch to ClickFunnels, and it's also an issue for US companies with significant physical product sales going outside the US.

Allow a single workspace to create and sell products in multiple different currencies.

Can you please add Paypal Credit as a payment option? That would give your students 6 months of interest-free funding to figure out the steps and test and tweak different funnels. Paypal Credit is a game-changer for me when I need to tackle a big purchase.

Allowing cash on delivery as payment method for selling physical products.

In Poland, 95% of payments are made using the BLIK method. I tried for many weeks to integrate this method, and even an advanced developer attempted to do so with unique code. After many weeks, we had to give up as we couldn’t implement it, and the support team couldn’t assist us with this issue either. Because of the lack of this functionality, ClickFunnels is missing out on a significant potential in the Polish market.

It would help both ClickFunnels users and their customers/clients if there was paylater options available in Payments AI. Rather than someone having to pay the products full amount, they can pay it back over 6,12,18, or 24 months with interest. The problem with just offering payments ourselves is it limits our growth to only get a small chunk of the payment upfront and each month after that. For example, If I have a $1,000 product and offer payments over 12 months that would be only $83 that I would receive for the initial payment. If I made 20 sales like that in a single month that would only equate to $1,660. On the other hand if I receive the full amount upfront and customers financed the rest through payments AI, then I would have made $20,000 that month. Now I can reinvest that into advertising and massively grow my business. Sure there are other companies like PayPal that offer this but I have found them to be unreliable with many times certain paylater options don't even show up for my customers. Plus, PayPal is known for holding funds and no one wants to deal with that. And there is SamCart that offers this, except you have to pay a minimum of $79 per month and NO ONE wants to spend more money then they have to. Plus, through Payments AI, ClickFunnels can customize this entire "PayLater" format to be marketing driven which opens the possibilities of a new world of online business. I'm sure it would be quite an ordeal to pull this off by needing to maybe partner with some financial institutions willing to lend money and so forth but this would literally change ClickFunnels forever!!!! This one feature alone would SKYROCKET people's conversion rates!!

Allow users receive payments from their customers via Google pay

Apple Pay is not available on the new checkout form, but not on the legacy checkout form. There are still quite a few of us that use the legacy checkout for various reasons, and would love the ability to add Apple Pay on at checkout. In my opinion, the Legacy Checkout Form is far superior and all of my 80+ checkout pages has it on there. So not having an Apple Pay option would be a huge miss.