3/16 Product Update

Added the same validation we have on domains to workspace subdomains, so new users cannot get into a bad state by using a subdomain that fails validation, and be left unable to purchase the matching domain. Now users will get validation errors when setting up their workspace subdomain if they use trademarked terms, accented characters, too many characters, etc.

Enhanced the “Checkout” element so contacts are created after the first step is completed for 2-step checkout elements, and after the second step is completed for 3-step checkout elements. This enables the user to capture leads even if the contact does not go through with the purchase, and to retarget them with “abandoned cart” email/text sequences.

Improved the “Payments” tab so it has additional sub-tabs of “All”, “Sales”, “Refunds”, “Authorizations”, and “Failed”, so users can easily see all types of payments in one area. We also set up the Payments tab to show Approved Sales by default, so users can quickly browse through their successful sales.

Added contact phone number to the contact show page and set it up to display all phone numbers associated with that contact, so it’s easier for a sales team to find contacts’ phone numbers and reach out to them over the phone.

If users want to perform an action with more than 20 contacts, they can use a filter to segment their contacts. Also improved messaging for users trying to filter contacts via the search bar, informing them they must use filters if they’d like to perform a bulk action, in order to get the most accurate results.

Added a new Unenroll workflow step so users can quickly and easily unenroll contacts from either a course, multiple courses, a single module, or multiple modules.

Fixed a bug where adding certain emojis to a page caused that page to render as a blank page. Now it looks as expected.

Fixed an intermittent bug in the “Send email” step in the workflow builder, where selecting an email template would open the email editor rather than close the modal, as expected.

Fixed an intermittent bug where users could not access “settings” for some broadcasts. Now they can.

Fixed a bug where filtering for “Live Mode” on the Funnels index page caused the filter to load endlessly and never show any further options. Now it works as expected.

Fixed an intermittent bug where users were unable to customize some style guides. Now the styles editor loads as expected and users can customize the style as desired.

Fixed a bug where the “checkout” element stopped working on order pages when customers entered in multiple credit cards, returning with an Insufficient Funds error or Error Submitting on every card. Now customers can enter in multiple cards and the order page will process the payment as expected.

Fixed a bug where a change in payment method for an order was applied, even if the user decided to cancel the change.

Fixed a bug in workflow stats where users with no “click”, “open”, “opt-in”, “send”, or “view” events would see a blank state rather than zeros when viewing stats in the workflow builder.

Fixed an intermittent bug where some users were unable to edit their team settings.

Fixed a bug in the Funnel Builder where the total sales for a funnel were appearing as “Order” stats on the first funnel page, rather than “Sales” stats.

Fixed a bug that made it impossible to scroll on large workflows when the Analytics tab was open.