Receive webhooks from 3rd parties
H
Hugh (Product Support Manager)
Build a option to receive webhooks to create or update contact information.
Rich Steinmetz (ClickFunnels Engineering)
I assume that most of the existing use cases mentioned here can now be solved by using the public API.
Carlos Vargas
Rich Steinmetz (ClickFunnels Engineering) API is challenging for non tech people. We need the a way to in the platform to receive the update not thru Zapier. Example Facebook ADs --> Clickfunnels (something direct from a lead form)
Rich Steinmetz (ClickFunnels Engineering)
Hey Carlos Vargas, once a webhook with the JSON payload arrives in a dedicated customer CF2 endpoint to the application, what will happen to it? What and how will the non-tech people pre-configure things so that the JSON payload is handled as they need it, to?
Probably in this case, the optimal solution for non-tech users is to have a native integration Facebook AD -> CF that does whatever you configure it to without extra code and handling of the webhook payload, right?
Carlos Vargas
Rich Steinmetz (ClickFunnels Engineering) Non Techie don't care if is Json or not. They want to get their leads and tag them and make them start a workflow. Example Fill Out Lead Form in FB --> Workflow as a lead so you can do all the different things we can do in a workflow. It is like an optin but instead that in CF it happen in FB and you can then tag the user in CF
Rich Steinmetz (ClickFunnels Engineering)
Thanks Carlos Vargas, I think I just lack the vision of how incoming webhooks will solve that problem because this is impossible to generalize since all platforms have different ways of structuring their webhooks. So raw webhook payloads would need to be processed somehow by someone (non-techie customers aren't a good fit for that).
What you describe seems more like a one-way sync native integration from FB (Fill Out Lead Form) to CF (Upsert & Tag Contact).
Samuel Peiffer
+1 from me. We need to be able to push data from other systems into clickfunnels via webhooks.
Rich Steinmetz (ClickFunnels Engineering)
Hey Samuel Peiffer, what action would you like to take inside of ClickFunnels based on outside events? I assume that many of those actions can now be done via the public ClickFunnels API.
H
Hugh (Product Support Manager)
Merged in a post:
Incoming Webhooks
Carlos Vargas
In order to integrate the platform with any other platform. It will be good to have the option to have an Incoming webhook or api that we can send data so it can be store in the CRM.
Example: FB Ads --> Zapier/Pabbly --> CF 2.0
H
Hugh (Product Support Manager)
Merged in a post:
Receive webhooks from 3rd parties
Gwenol Grandperrin
Currently it's only possible to pass an URL in the webhook element of a workflow.
It would be great to be able to use variables inside the webhook such as user id or user email.
This way we could get user information to another system. For example we could make the user purchase a class and get an access to another tool for free. To do this we could send the email address to the other service.
Samuel Peiffer
Yep I also need CF to have incoming webhooks. I have an email verification service that I need to connect called quickemailverification
Chris Yannon
Yes, I agree. If using CF for email, it is important to be able to send in subscribers from other systems and add them to a list. Almost any other bulk email system, such as Hubspot, Klaviyo, ActiveCampaign, allows the creation of contacts, etc, by inbound webhook/API-POST.