Quiz/Survey - Handle / allow multiple submissions
huai en tsai
refresh the cookie every time someone revisit the survey page, so that people won't get redirect right away if they have visited the page
H
Hugh (Product Support Manager)
Merged in a post:
Please allow people to take the same survey multiple times
Jessica Paxton
I created a survey workflow to guide my customers to a decision, but encourage them to try again if they don't get a result they need by adding a "Take The Quiz Again" button on the results page. Right now, if they click the button, it takes them to the page where the survey is embedded, but it will quickly revert back to their result page. I don't want to have to tell them to clear their cookies or browse incognito/private mode just to be able to take the survey again.
Jenaya Rowe
Is there a way to have settings in the back end to select if a contact using the same email can submit more than one survey? That way you can regulate if you allow for survey retakes? I can see value for not allowing multiple survey submissions from the same email, but it's annoying that you can't return to the survey page to view it after your survey is submitted (redirects to the Thank You page).
Jessica Paxton
Please make this feature accessible. I just spent time creating a tool for course members and found out afterwards this is an issue. I want people to be able to take the quiz and view their results, but also have the option to go back to the survey to take it again. Right now, I can take the survey, see the results, but when I go back to the survey it automatically loads my previous results. I don't want them to have to clear cache/cookies as that's a disservice to anyone using the tool. It causes more work for them.