Enhanced Support for Large Digital Files and Access via User Account
Ali Mansouri
I’d like to request the addition of a feature that allows easier integration of download links for large digital files (over 7GB) directly within ClickFunnels. While external hosting solutions like Amazon S3 work well, it would be extremely helpful if ClickFunnels allowed users to add and manage external download links directly within the digital products section.
Additionally, it would be great if customers could access their purchased download links through their account dashboard under a “Downloads” section. This feature would improve the user experience by allowing customers to retrieve and download their files without relying solely on email links, which can sometimes get lost or deleted.
Example workflow:
1. Host files externally (e.g., Amazon S3).
2. Create download links.
3. Provide these download links in:
• The purchase confirmation email.
• A “Downloads” section within the customer’s account dashboard for easy and long-term access.
I believe this feature would significantly enhance the flexibility and usability of ClickFunnels for digital product sellers.
Thank you for considering this suggestion!
D
David Lamoureux (Product Support Analyst)
Hey Ali Mansouri Thank you for your feedback and adding this request. We'll be sure to keep this open for others to vote on and for our dev team to review.
The first part of this request is valid. Our current limitations allows for a 3 gb download. Here is our file limitations article: https://support.myclickfunnels.com/docs/uploading-files-in-clickfunnels-file-type-and-size-limits?highlight=assets%20limits
Regarding the second part of the request, It seems that this is already done and working in our system the way you described. There is a download section in the Customer Center for users to find their downloads. It is there by default and there is nothing to toggle on for this. It will show up even if they have no downloads.
Additionally, we have a granted assets system email that automatically gets sent out when a customer is granted digital asset access. This email contains a link back to the Download tab in the Customer Center.
I hope this helps. If you have any questions about this please reach out to our support team for help. Thank you for your cooperation and enthusiasm!