More Community Notification Options
Michael Ruiz
I would love for there to be options where people inside my community can manage multiple notification settings such as receiving an email and/or text message when someone comments on their post, replies to one of their comments, a new post within the group is posted, etc.
Right now there's only a "Digital Email" that sends daily to notify of unread community notifications which seems broad. But more importantly, this is only for contacts that have "opted in" and I'm not sure if they are or are not...or where they'd even go to opt-in for that.
Canny AI
Merged in a post:
Custom Community Notifications
Michael Ruiz
It would be awesome if there was a way for me and my community members to be able to have a ton of different notification options, such as choosing notifications of email, SMS and even the messagehub app once it's launched. (Including an array of sounds to choose from for the app and message hub app)
And have notifications trigger for more specific events besides just someone posting like if a certain person posts or a certain post is added to a specific topic, someone likes their post/comment, someone replies to their post/comment, etc.
I know there's currently a daily digest email that goes out for the community but even that should have options to customize to only send if certain parameters are met.
iCamera
Great suggestion
D
David Lamoureux (Product Support Analyst)
Hey Michael Ruiz Thank you for your feedback and adding this request. That's a great suggestion! We'll be sure to keep this open for others to vote on and for our dev team to review.
Regarding Zapier and community post, for now you can use our webhook for community post and connect that to catchers like Zapier. See our changelog post for more info: https://feedback.myclickfunnels.com/changelog/community-webhooks