Conditional Split Path Based on Opening a Email Step Inside a Workflow
in progress
H
Hugh (Product Support Manager)
Allow customers to create conditional split paths based on weather or not a particular email has been opened by the contact.
D
David Lamoureux (Product Support Analyst)
Hey Funnel Hackers! This feature is partially complete, as you can set a conditional split path in a workflow based on if they opened a broadcast email.
We will leave this open and now focus it on an email step inside a workflow.
D
David Lamoureux (Product Support Analyst)
Merged in a post:
Add WorkFlow Emails As Filter
Michael Ruiz
So what I'd like to do in a workflow is this:
Someone goes into a workflow and immediately gets sent an email. I then want to delay them for one day. After that I want to do a conditional split path where I base their next action on whether they opened or clicked that email I just sent them the day before.
Right now, there is only options for broadcast emails but not the emails I have in that workflow.
D
David Lamoureux (Product Support Analyst)
in progress
D
David Lamoureux (Product Support Analyst)
Hey Funnel Hackers! This feature is partially complete, as you can set a conditional split path in a workflow based on if they opened a broadcast email.
We will leave this open and now focus it on an email step inside a workflow.
D
David Lamoureux (Product Support Analyst)
under review
D
David Lamoureux (Product Support Analyst)
Merged in a post:
Add Conditional Split Step option: Opened Email
David Lamoureux
It would be so nice to have a conditional split step option for if they opened an email or not. I've seen other email sequence software have this feature so it'd be great to have it here too. Thanks!
Jacob Stimpson
This was discussed during FHL 2023 by Perry Belcher. He said to wait until someone opens a previous email before sending offer emails.