Ability to create appointment merge tags
Katie Sloan
It would be helpful to be able to create my own merge tags so that appointment reminders can be specific to the person who scheduled the appoinment.
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David Lamoureux (Product Support Analyst)
Hey Katie Sloan Thank you for your feedback and adding this request. I believe this is already possible through the use of workflows. Would you mind letting me know which merge tag you would like to use and the process you'd like your customers to experience? Thanks!
Katie Sloan
David Lamoureux (Product Support Analyst) . Hi David, I'm looking for a merge tag that can dynamically include the customers appointment date and time in an automated email sequence.
D
David Lamoureux (Product Support Analyst)
Katie Sloan: Ok cool. Thank you for your response. In the meantime, you can set appointment reminder emails to be sent from the event settings. This will include the scheduled event time.
If you need any help with that, please reach out to our support team for help.