Ability To Choose If Login Page Defaults To Magic Link or Password | Voters

Ability To Choose If Login Page Defaults To Magic Link or Password

Hugh (Product Support Manager)

Allow users to specify if the login page there customers use should default to showing the magic link option or the option to login with a password.

Hugh (Product Support Manager)

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Juse

My problem is that when they use magic link, it takes them to the account profile area instead of the download area. Like WHYYYY!?

Mark Harbert

Yes please. Kind of annoying to always have to get a magic link. At least the ability to set what you want as default.

Jason SIN

Yes my customers are very confused also!

Team IPEX

This is PAINFUL for my corporate customers who have solid firewalls. Internal email sent around with the login details (pre-registered as an upload file). When they hit the login, they are sent the magiclink, but it gets trapped in spam so they never get it. I had to go through and manually set a password for everyone and they STILL had half of them not understand it.

I would LOVE to be able to turn this off on a per customer basis.

Diogo Costa Reis

Everyone hates using the magic link. Please fix this!

iCamera

Fix this please!

Brye Sargent

I hate the magic link and would love the option to turn it off. I struggle with it myself logging into my CF account and now the new PrimeMover.com account. And if you try to do it from your phone, it won't open it the browser and won't log you in. So I have to hold the button and select "open in Safari" and I know that my students would not know to do that.

Dustin NcCorchuk

I wanted to add a video I had with my customer showing how difficult it is for users to login using the magic link....and create an account isnt working for my customers either. I have had nothing but trouble from my customers not being able to login or create an account and its really frustrating when you can't fulfill what people just paid for. Here's the video showing what my customers are stuggling with: https://www.loom.com/share/59b821f63da74070a3b38b706cbdff4e?sid=05021260-dea7-48d4-9546-df2ac9f38c22

Thinlicious Team

Yes PLEASE fix this ASAP. This is a HUGE pain and leads to a lot of CS issues. If we had the option for them to turn it on if they want but to START with password then that would be perfect for us.

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