Ability to add new payment method when viewing Subscription in Customer Center
complete
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David Lamoureux (Product Support Analyst)
Right now the only way is for a customer to log in to their "customer center", tell them to navigate to the Payment Methods screen, add their new card, then tell them to go to their subscriptions, click the 3 dots, view the subscription and click the newly added payment method. A few too many steps. It would be nice to simplify this process.
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David Lamoureux (Product Support Analyst)
complete
I am happy to announce this feature is now complete!
Your customers can now change their payment method right from viewing their subscriptions.
Learn more at our changelog here: https://feedback.myclickfunnels.com/changelog/improved-payment-method-management
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David Lamoureux (Product Support Analyst)
Merged in a post:
Easy default card change for customers
Alina Eisenhauer
Please. please. please make an option next to every payment method a customer has that says "make default" the current process for customers to change there default card and delete old ones is not intuitive at all, too many steps and my customers have constant issues with this. Even after adding a new card and changing the default payment method on their subscriptions the old payment method cannot be deleted from their account. it should be as easy as clicking a button next to whichever card they want to choose default and to delete cards.
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David Lamoureux (Product Support Analyst)
under review
Jon Gunzel
I've run into this, too. Great suggestion!